Acceleration Plan

Improve the security of your business! When you decide to buy any of the GE Digital solutions, you choose the most flexible software for industry. You can adapt it to the individual needs of your company. Make sure you are provided with expertise and priority support for your systems!

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acceleration plan ge digital

Expand your technical support! Protect your business!

Once you have bought software, you should additionally protect your critical applications - think about the Acceleration Plan!

13%

of the licence value

24/7

Technical problems may be reported 24 hours a day, 7 days a week

Wsparcie techniczne

Manufacturer's support

By extending your support with the Acceleration Plan you obtain additional manufacturer’s support! It is available in English, 24 hours a day, 7 days a week through the Customer Community portal and by email. Service issues can be reported directly to GE Digital and managed using the Customer Service Number (CSN).

wsparcie techniczne vix automation

Distributor's support

If you use iFIX SCADA software (or other GE Digital products), you can count on us in any situation! Once you have extended your support with the Acceleration Plan, cases reported by you will be handled as a priority! Support is provided by email or by phone in Polish during normal business hours of VIX Automation.

Check out what you can get along with the extended technical support

What is the difference between VIX CARE and Acceleration Plan?

Type of support
VIX Care
Acceleration Plan
Access to technical support
Access to VIX Automation Customer Portal
Free software updates
Manufacturer's support
Access to GE Digital support portal (https://digitalsupport.ge.com/) and Knowledge Base

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Discover all the benefits of the Acceleration Plan and get an extended support plan estimate for your critical applications!

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VIX AUTOMATION SP. Z O.O. LOCATED IN KATOWICE, UL. ŻELIWNA 43, 40-852, FOR THE PURPOSE OF SERVICE OF A RECEIVED QUESTION AND THE LEGALLY JUSTIFIED PURPOSE OF THE DATA ADMINISTRATOR. I AM CONSCIOUS THAT THE CONSENT MAY BE WITHDRAWN AT ANY TIME AND I HAVE THE RIGHT TO ACCESS AND RECTIFY ABOVE MENTIONED PERSONAL DATA. SUBMITTING PERSONAL DATA IS VOLUNTARY, BUT NECESSARY TO RECEIVE AN ANSWER. YOUR PERSONAL DATA SHALL BE KEPT UNTIL YOU WITHDRAW YOUR CONSENT. ANY QUESTIONS REGARDING YOUR PERSONAL DATA AND REQUESTS TO MODIFY OR CHANGE SHOULD BE DIRECTED TO DANE.OSOBOWE@VIX.COM.PL. ANY OTHER INFORMATION IS AVAILABLE IN OUR PRIVACY POLICY Show more
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