Acceleration Plan

When you decide to buy any of the GE Vernova (GE Digital) solutions, you choose the most flexible software for industry. You can adapt it to the individual needs of your company. Make sure you are provided with expertise and priority support for your systems!

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acceleration plan ge digital

Professional technical support and free updates!

By choosing Proficy software, you protect your applications thanks to Acceleration Plan service support!

24/7

Technical problems may be reported 24 hours a day, 7 days a week

Wsparcie techniczne

Manufacturer's support

Acceleration Plan is professional technical support provided by GE Vernova (GE Digital). It is available in English, 24 hours a day, 7 days a week through the Customer Community portal and by email. Service issues can be reported directly to GE Vernova and managed using the Customer Service Number (CSN).

wsparcie techniczne vix automation

Distributor's support

If you buy iFIX SCADA from our distibution (or other Proficy products), you can count on us in any situation! Support is provided by email or by phone in Polish during business working hours of VIX Automation.

Check out what you can get along with Acceleration Plan

Acceleration Plan features

Technical support by GE Vernova
Technical support by VIX Automation
Free software updates
Service Pack modules
SIM (Software Improvement Module) updates
Access to VIX Automation Portal
Access to GE Vernova support portal (https://digitalsupport.ge.com/) and Knowledge Base
CSN (Customer Service Number) enabling the management of service cases at GE Vernova

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Discover all the benefits of the Acceleration Plan!

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